Subject: Ticket Assigned - Conversation with asha thomas
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 13:31:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asha thomas asha thomas                    Bot:  Hi again! Bot:  Please enter your name Customer:  asha thomas Bot:  Hi Asha Thomas ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:22 PM, 19th Jun                     asha thomas                    I have requested for a return on 17/06 .           05:25 PM, 19th Jun                     asha thomas                    The pick up is not done yet           05:25 PM, 19th Jun                     asha thomas                    Order number 9670149628           05:25 PM, 19th Jun                     asha thomas                    Mobile number +971581989173           05:26 PM, 19th Jun                   mayar                   Hi Asha ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:26 PM, 19th Jun                   mayar                   It takes 3-5days to be collected           05:28 PM, 19th Jun                   mayar                   Is there anything else i can help you with?            05:28 PM, 19th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 19th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2736000