Subject: Ticket Assigned - Conversation with oruj
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 11:26:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with oruj oruj                    Bot:  Hi again! Bot:  Please enter your name Customer:  oruj Bot:  Hi Oruj ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additio
 nal 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562266060            03:12 PM, 16th Jun                     oruj                    ...           03:14 PM, 16th Jun                   mayar                   Hi Oruj ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:16 PM, 16th Jun                   mayar                   Kindly send your order number           03:21 PM, 16th Jun                   maya
 r                   Hi, I'm not getting a response from you. Are we still connected?           03:21 PM, 16th Jun                   mayar                   Hi Oruj, I have not received a response from you still, please confirm if we are still connected?           03:23 PM, 16th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:26 PM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722844