Subject: Ticket Assigned - Conversation with when collected my return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Jun 2021 09:54:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with when collected my return request when collected my return request                    Bot:  Hi again! Bot:  Please enter your name Customer:  when collected my return request Bot:  Hi When Collected My Return Request ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581463187            01:44 PM, 16th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:44 PM, 16th Jun                     when collected my return request                    I have a return request           01:45 PM, 16th Jun                   mayar                   Kindly send your order number           01:46 PM, 16th Jun                     when collected my return request                    6316829125           01:46 PM, 16th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           01:47 PM, 16th Jun                   mayar                   It takes 3-5 days to be collected our team will contact you on this number ( +966581463187) before collecting it           01:49 PM, 16th Jun                   mayar                   Is there anything else i can help you with?            01:49 PM, 16th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 16th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2722414