Subject: Ticket Assigned - Conversation with chosen
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 13:47:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chosen chosen                    Bot:  Hi again! Bot:  Please enter your name Customer:  chosen Bot:  Hi Chosen ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:27 PM, 15th Jun                   mayar                   Hi Chosen,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:28 PM, 15th Jun                     chosen                    Ok           05:28 PM, 15th Jun                   mayar                   Kindly send your order number           05:29 PM, 15th Jun                     chosen                    9665043665           05:30 PM, 15th Jun                   mayar                   Your order is ready for pick up at the store           05:33 PM, 15th Jun                   mayar                   Is there anything else i can help you with?            05:33 PM, 15th Jun                     chosen                    If i cant pick it up still ur gonna refund me?becoz todsy is the last and I cant go outside           05:34 PM, 15th Jun                   mayar                   If you could pick it up it will be canceled automatically whiten 14 days           05:42 PM, 15th Jun                   mayar                   Is there anything else i can help you with?            05:42 PM, 15th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2719175