Subject: Ticket Assigned - Conversation with assalamoalikum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 13:45:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with assalamoalikum assalamoalikum                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  assalamoalikum Bot:  Hi Assalamoalikum ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6317584837 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0598007635            05:28 PM, 15th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:28 PM, 15th Jun                     assalamoalikum                    hi Mayar           05:28 PM, 15th Jun                     assalamoalikum                    This is waqas           05:28 PM, 15th Jun                     assalamoalikum                    I placed an order last week           05:28 PM, 15th Jun                     assalamoalikum                    Order # is 6317584837           05:29 PM, 15th Jun                     assalamoalikum                    The order was supposed to receive by me yesterday but I have not received it yet           05:29 PM, 15th Jun                     assalamoalikum                    The courier company is Zajil           05:29 PM, 15th Jun                     assalamoalikum                    Yesterday one of thier delivery guy sent men whatsap for location           05:30 PM, 15th Jun                     assalamoalikum                    I sent him location but he did not respond           05:30 PM, 15th Jun                     assalamoalikum                    Same thing happened today the other guy asked me for location via whatsapp           05:30 PM, 15th Jun                     assalamoalikum                    I sent him location but  he did not respond back           05:31 PM, 15th Jun                     assalamoalikum                    both of them were not receiving call           05:31 PM, 15th Jun                     assalamoalikum                    Tell me what should I do now?           05:31 PM, 15th Jun                     assalamoalikum                    /startOver           05:33 PM, 15th Jun                     assalamoalikum                    hi Mayar This is waqas I placed an order last week Order # is 6317584837 The order was supposed to receive by me yesterday but I have not received it yet The courier company is Zajil Yesterday one of thier delivery guy sent men whatsap for location I sent him location but he did not respond Same thing happened today the other guy asked me for location via whatsapp I sent him location but he did not respond back both of them were not receiving call Tell me what should I do now?           05:34 PM, 15th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:36 PM, 15th Jun                     assalamoalikum                    Ok           05:37 PM, 15th Jun                   mayar                   Our team will try to deliver your order today and they will contact you on this number +966598007635           05:38 PM, 15th Jun                   mayar                   Is there anything else i can help you with?            05:38 PM, 15th Jun                     assalamoalikum                    No Thanks I just want to know the status of my order.           05:39 PM, 15th Jun                     assalamoalikum                    I will leave after 5           05:39 PM, 15th Jun                     assalamoalikum                    at 5           05:39 PM, 15th Jun                     assalamoalikum                    If the delivery guy will come after 5 I cant take my order           05:40 PM, 15th Jun                     assalamoalikum                    Thats why I was trying o conneect with him but he is not picking the call           05:40 PM, 15th Jun                   mayar                   Our team will try to deliver your order today and they will contact you on this number +966598007635 It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 15th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 15th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2719157