Subject: Ticket Assigned - Conversation with dawn melecio
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 14:31:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with dawn melecio dawn melecio                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  dawn melecio Bot:  Hi Dawn Melecio ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6317411847 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571039372            06:17 PM, 14th Jun                   mayar                   Hi Dawn Melecio  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:17 PM, 14th Jun                     dawn melecio                    Hello Mayar. Just wanna confirm the delivery date for my order. Estimated date should be today, 14/06/2021           06:19 PM, 14th Jun                     dawn melecio                    Someone already contacted me stating that he cannot find my location i sent him messages even my location but he’s not replying in watsapp           06:20 PM, 14th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           06:25 PM, 14th Jun                   mayar                   Your order is out for delivery our team will contact you on this number+966571039372           06:26 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            06:26 PM, 14th Jun                     dawn melecio                    Hello, still there?           06:29 PM, 14th Jun                   mayar                   Is there anything else i can help you with?           06:30 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:31 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2714581