Subject: Ticket Assigned - Conversation with divya patel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 14:30:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with divya patel divya patel                    Bot:  Hi again! Bot:  Please enter your name Customer:  divya patel Bot:  Hi Divya Patel ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9669746276 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503495315            06:15 PM, 14th Jun                   mayar                   Hi Divya ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:15 PM, 14th Jun                     divya patel                    Yahhh...hi good evening...           06:15 PM, 14th Jun                     divya patel                    Actually I ordered last night...my order no is 9669746276, I rcvd message stating that the order is ready for collection at centre point...I have checked with them but they told me to check with you.           06:17 PM, 14th Jun                     divya patel                    Would request you to please update the same...also this was click and collect order....           06:17 PM, 14th Jun                     divya patel                    Are you there?           06:19 PM, 14th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           06:24 PM, 14th Jun                   mayar                   It takes 2-3 days to be ready at the store our team will contact you once  it is ready           06:24 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            06:25 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2714576