Subject: Ticket Assigned - Conversation with hanan shareeda
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 12:54:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hanan shareeda hanan shareeda                    Bot:  Hi again! Bot:  Please enter your name Customer:  hanan shareeda Bot:  Hi Hanan Shareeda ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:40 PM, 14th Jun                     hanan shareeda                    Ok           04:40 PM, 14th Jun                   mayar                   Hi Hanan  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:40 PM, 14th Jun                     hanan shareeda                    Hi mayar           04:41 PM, 14th Jun                     hanan shareeda                             04:41 PM, 14th Jun                     hanan shareeda                    This number of my order           04:41 PM, 14th Jun                     hanan shareeda                    You are late in replying to me           04:42 PM, 14th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           04:45 PM, 14th Jun                     hanan shareeda                    Ok           04:46 PM, 14th Jun                   mayar                   It takes 2-3 days to be delivered           04:48 PM, 14th Jun                   mayar                   Our team will contact you once it is ready to be delivered           04:48 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            04:48 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:53 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2713981