Subject: Ticket Assigned - Conversation with hi my name is gulab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 11:18:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi my name is gulab hi my name is gulab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi my name is gulab Bot:  Hi Hi My Name Is Gulab ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7469277553 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97339564240            03:14 PM, 14th Jun                     hi my name is gulab                    Ok           03:14 PM, 14th Jun                   mayar                   Hi Gulab,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:15 PM, 14th Jun                     hi my name is gulab                    Hi mayar           03:15 PM, 14th Jun                     hi my name is gulab                    I have placed order on 12 June for click n collect           03:15 PM, 14th Jun                   mayar                   It takes 2-3 working days to be delivered at the store           03:16 PM, 14th Jun                     hi my name is gulab                    Usually I get a message within 24 hours or maximum of 36 hours for click and collect but this time today it’s already 14th but I have not received any message regarding my order of click and collect           03:16 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            03:16 PM, 14th Jun                     hi my name is gulab                    I needed it urgently that’s why I went for the option click and collect because home delivery takes two days           03:17 PM, 14th Jun                   mayar                   Our team will contact you  once it is ready to be collected           03:17 PM, 14th Jun                     hi my name is gulab                    Is there anything which you can help for fast processing of my order           03:17 PM, 14th Jun                     hi my name is gulab                    This is the first time I have not received message you are after two days           03:18 PM, 14th Jun                   mayar                   We will try our best to deliver it asap           03:18 PM, 14th Jun                     hi my name is gulab                    Thanks           03:18 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:18 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2713438