Subject: Ticket Assigned - Conversation with rutaba sohail
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 10:40:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rutaba sohail rutaba sohail                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rutaba sohail Bot:  Hi Rutaba Sohail ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6317221895 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes 7 to 9 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  581405623            02:34 PM, 14th Jun                   mayar                   Hi Rutaba ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:36 PM, 14th Jun                     rutaba sohail                    This is my order number6317221895nd tracking number isSD002235128 but my order is still not updayed aft 10 june           02:36 PM, 14th Jun                     rutaba sohail                    And i have not recieved it yet           02:36 PM, 14th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           02:36 PM, 14th Jun                     rutaba sohail                    Nobody has contacted me either           02:36 PM, 14th Jun                     rutaba sohail                    Yes please           02:36 PM, 14th Jun                     rutaba sohail                    I have two orders but none of them is updated and i didnt hear abt any of them           02:38 PM, 14th Jun                   mayar                   Your order is out for delivery now our team will contact you on this contact number           02:38 PM, 14th Jun                   mayar                   +966581405623           02:38 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            02:38 PM, 14th Jun                     rutaba sohail                    Not for now .... thank u           02:39 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:40 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2713234