Subject: Ticket Assigned - Conversation with jeyamani vijayaraghavan
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 10:19:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jeyamani vijayaraghavan jeyamani vijayaraghavan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jeyamani vijayaraghavan Bot:  Hi Jeyamani Vijayaraghavan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7469738089 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336482283            02:10 PM, 14th Jun                   mayar                   Hi Jeyamani ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:10 PM, 14th Jun                     jeyamani vijayaraghavan                    Thank you           02:10 PM, 14th Jun                     jeyamani vijayaraghavan                    I need my order for collection within today please           02:10 PM, 14th Jun                     jeyamani vijayaraghavan                    7469738089           02:11 PM, 14th Jun                     jeyamani vijayaraghavan                    ?           02:12 PM, 14th Jun                   mayar                   We will try our best to deliver it asap but normally it takes 2-3 days           02:12 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            02:12 PM, 14th Jun                     jeyamani vijayaraghavan                    Then cancel my order and tefund the amount please. I'm traveling tomorrow morning           02:13 PM, 14th Jun                     jeyamani vijayaraghavan                    *refund           02:13 PM, 14th Jun                     jeyamani vijayaraghavan                    When i will get refund           02:16 PM, 14th Jun                   mayar                   Your order has been cancelled and the amount will be processed whiten  7-14 days           02:16 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            02:16 PM, 14th Jun                     jeyamani vijayaraghavan                    It will credit to my bank account?           02:16 PM, 14th Jun                     jeyamani vijayaraghavan                    ?           02:17 PM, 14th Jun                   mayar                   Yes it will be transferred to your bank account           02:18 PM, 14th Jun                   mayar                   Is there anything else i can help you with?            02:18 PM, 14th Jun                     jeyamani vijayaraghavan                    Ok thank you. Thats all           02:18 PM, 14th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:19 PM, 14th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2713108