Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 11:46:36 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505359802            03:38 PM, 13th Jun                     hi                    Ok           03:38 PM, 13th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:38 PM, 13th Jun                     hi                    I have requested to return my order but still representative not come to collect my pickup point           03:39 PM, 13th Jun                     hi                    Hi           03:40 PM, 13th Jun                     hi                    Order no.6317764629           03:40 PM, 13th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           03:41 PM, 13th Jun                     hi                    0k           03:41 PM, 13th Jun                   mayar                   It takes 3-5 days to be collected Our team will call you once they are ready to collect it           03:42 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            03:42 PM, 13th Jun                     hi                    Almost 3 days finished           03:43 PM, 13th Jun                   mayar                   Our team will call you once they are ready to collect it           03:43 PM, 13th Jun                     hi                    Ok           03:44 PM, 13th Jun                     hi                    No need to visit store           03:44 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            03:44 PM, 13th Jun                     hi                    If u           03:44 PM, 13th Jun                   mayar                   No need it is not ready yet           03:44 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            03:44 PM, 13th Jun                     hi                    Ok           03:45 PM, 13th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:46 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2708596