Subject: Ticket Assigned - Conversation with abdullah
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 11:13:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah abdullah                    Bot:  Hi again! Bot:  Please enter your name Customer:  abdullah Bot:  Hi Abdullah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6317576073 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:59 PM, 13th Jun                     abdullah                    Ok           03:00 PM, 13th Jun                   mayar                   Hi Abdullah  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:00 PM, 13th Jun                     abdullah                    The delivery boy asked my location and very rude not answering not replying, everything i ask he say tomorrow tomorrow. Very disappointed. He didnot giving my order           03:01 PM, 13th Jun                     abdullah                    2 days ago he ask location he's not coming not replying           03:01 PM, 13th Jun                     abdullah                    He's number is not working           03:02 PM, 13th Jun                     abdullah                    I need my order right now           03:02 PM, 13th Jun                   mayar                   The order is out for delivery our team will contact you on this number +966570858271           03:03 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            03:03 PM, 13th Jun                     abdullah                    O heloo           03:04 PM, 13th Jun                     abdullah                    He contact my 2 days ago           03:04 PM, 13th Jun                     abdullah                    He's very rude           03:04 PM, 13th Jun                     abdullah                    Not replying my messages           03:04 PM, 13th Jun                     abdullah                    Not giving my order           03:04 PM, 13th Jun                     abdullah                    I have prof           03:04 PM, 13th Jun                     abdullah                    2 days ago my order out for delivery           03:05 PM, 13th Jun                     abdullah                    Every time i ask he say tomorrow           03:05 PM, 13th Jun                     abdullah                    Very disable           03:08 PM, 13th Jun                     abdullah                    Very disappointed           03:08 PM, 13th Jun                   mayar                   We sincerely apologize for any inconvenience caused,           03:09 PM, 13th Jun                   mayar                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:09 PM, 13th Jun                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           03:09 PM, 13th Jun                   mayar                   Is there anything else i can help you with?           03:10 PM, 13th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:12 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2708395