Subject: Ticket Assigned - Conversation with saif
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 11:06:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saif saif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saif Bot:  Hi Saif ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addi
 tional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0553416110            02:52 PM, 13th Jun                   mayar                   Hi  Saif,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:52 PM, 13th Jun                     saif         
            Can you call me           02:53 PM, 13th Jun                     saif                    Hello           02:53 PM, 13th Jun                     saif                    Order number#6317526937           02:55 PM, 13th Jun                     saif                    I ordered 1+1 but i got only 1           02:55 PM, 13th Jun                     saif                    /startOver           02:56 PM, 13th Jun                     saif                    Hello           02:56 PM, 13th Jun                   mayar                   Kindly send me a screenshot of this offer           02:58 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:01 PM, 13th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:06 PM, 13th Jun                             
              View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2708350