Subject: Ticket Assigned - Conversation with my name is keerti rani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 10:59:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is keerti rani my name is keerti rani                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is keerti rani Bot:  Hi My Name Is Keerti Rani ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581267158            02:35 PM, 13th Jun                   mayar                   Hi Keerti  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:35 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:37 PM, 13th Jun                     my name is keerti rani                    Hi ,2 days before I brought skechters shoes from centrepoint ..fist thing they give me wrong size  ..even they I becoz told them provide me 38 size ..second thing this shoes is not comfortable .I had corn problem in my heels ..it started again after I weared this shoes in one day  this           02:37 PM, 13th Jun                     my name is keerti rani                    I brought this shoes from store becoz I want original skechters not copy..my heel is pain again in one day           02:39 PM, 13th Jun                     my name is keerti rani                    Now plz either give me my money back either replace it           02:39 PM, 13th Jun                     my name is keerti rani                    Now could you please reply me ??           02:42 PM, 13th Jun                     my name is keerti rani                             02:43 PM, 13th Jun                   mayar                   Kindly send your order number           02:43 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:46 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:48 PM, 13th Jun                     my name is keerti rani                    Actually I brought from Mall of Emirates  not online ..           02:50 PM, 13th Jun                     my name is keerti rani                    I have bill only that I will send you after 3:30           02:50 PM, 13th Jun                   mayar                   Kindly head to Mall of Emirates  and they will help you to solve this issue           02:55 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            02:55 PM, 13th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:59 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2708293