Subject: Ticket Assigned - Conversation with varsha
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 10:34:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with varsha varsha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  varsha Bot:  Hi Varsha ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97337221812            02:22 PM, 13th Jun                     varsha                    Ok           02:23 PM, 13th Jun                   mayar                   Hi  Varsha,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:23 PM, 13th Jun                     varsha                    Hi, I had bought a VTech VC 980 baby monitor from mother care           02:24 PM, 13th Jun                     varsha                    I’m unable to pair it, according to instructions, it is shown to press the reset/pair button till we hear beep sound, but nothing came           02:24 PM, 13th Jun                     varsha                    Please guide me on this.           02:25 PM, 13th Jun                     varsha                    Hello ??           02:26 PM, 13th Jun                   mayar                   Kindly send your order number           02:28 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           02:28 PM, 13th Jun                   mayar                   Hi Varsha, I have not received a response from you still, please confirm if we are still connected?           02:32 PM, 13th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:34 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2708159