Subject: Ticket Assigned - Conversation with good afternoon
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 09:32:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with good afternoon good afternoon                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  good afternoon Bot:  Hi Good Afternoon ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  01145183987            01:18 PM, 13th Jun                     good afternoon                    Ok           01:18 PM, 13th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:19 PM, 13th Jun                     good afternoon                    Good afternoon           01:19 PM, 13th Jun                   mayar                   Kindly send your order number           01:19 PM, 13th Jun                     good afternoon                    My name is yemmy           01:19 PM, 13th Jun                     good afternoon                    I want to unlock my shukran card           01:19 PM, 13th Jun                     good afternoon                    Its has been blocked           01:20 PM, 13th Jun                   mayar                   Kindly share your email address which  is mentioned on your account to unlock your shukran card           01:21 PM, 13th Jun                     good afternoon                    [email-masked]           01:22 PM, 13th Jun                   mayar                   It is not the right email address           01:24 PM, 13th Jun                   mayar                   Kindly send your last order number           01:24 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:26 PM, 13th Jun                     good afternoon                    Okay           01:27 PM, 13th Jun                   mayar                   Kindly send your last order number           01:27 PM, 13th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:28 PM, 13th Jun                     good afternoon                    2002252920           01:29 PM, 13th Jun                     good afternoon                    Yes           01:29 PM, 13th Jun                   mayar                   Your card is unblocked now           01:30 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            01:30 PM, 13th Jun                     good afternoon                    No           01:31 PM, 13th Jun                     good afternoon                    Thank you ??           01:31 PM, 13th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:31 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2707828