Subject: Ticket Assigned - Conversation with hiii
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 09:27:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hiii hiii                    Bot:  Hi again! Bot:  Please enter your name Customer:  hiii Bot:  Hi Hiii ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:20 PM, 13th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:20 PM, 13th Jun                     hiii                    Hiii I have requested for one of my previous delivery for return but I need cancel that return request           01:21 PM, 13th Jun                     hiii                    So pls cancel my return request for the order no 9668838402           01:21 PM, 13th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           01:23 PM, 13th Jun                     hiii                    Okie           01:23 PM, 13th Jun                   mayar                   It has been canceled           01:25 PM, 13th Jun                   mayar                   Is there anything else i can help you with?            01:26 PM, 13th Jun                     hiii                    No Thank you           01:26 PM, 13th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:27 PM, 13th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2707800