Subject: Ticket Assigned - Conversation with shabana ziyad
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 13:50:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shabana ziyad shabana ziyad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shabana ziyad Bot:  Hi Shabana Ziyad ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502346192            05:31 PM, 12th Jun                   mayar                   Hi Shabana ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:32 PM, 12th Jun                     shabana ziyad                    I want to cancel the request for return of an item           05:33 PM, 12th Jun                     shabana ziyad                    How do I do it           05:35 PM, 12th Jun                   mayar                   Kindly send your order number           05:36 PM, 12th Jun                     shabana ziyad                    One sec           05:38 PM, 12th Jun                     shabana ziyad                    6317154363           05:40 PM, 12th Jun                   mayar                   The return request has been canceled           05:42 PM, 12th Jun                   mayar                   Is there anything else i can help you with?            05:42 PM, 12th Jun                     shabana ziyad                    Just one item I need to cancel           05:42 PM, 12th Jun                     shabana ziyad                    Its okay I will return in Shop           05:42 PM, 12th Jun                     shabana ziyad                    Thank you           05:42 PM, 12th Jun                   mayar                   You can return the items at the store           05:45 PM, 12th Jun                   mayar                   We can not cancel only   one item           05:45 PM, 12th Jun                   mayar                   The return request has been canceled           05:45 PM, 12th Jun                   mayar                   Kindly create a new  return request           05:45 PM, 12th Jun                   mayar                   Is there anything else i can help you with?            05:45 PM, 12th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:50 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704767