Subject: Ticket Assigned - Conversation with nosheen khan
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 13:16:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nosheen khan nosheen khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nosheen khan Bot:  Hi Nosheen Khan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9669323138 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509838799            05:06 PM, 12th Jun                   mayar                   Hi Nosheen Khan  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:06 PM, 12th Jun                     nosheen khan                    Hi good afternoon           05:06 PM, 12th Jun                     nosheen khan                    I just placed an order now and I got message one of the shirt is canceled from my order           05:07 PM, 12th Jun                     nosheen khan                    I have al3paid the money so what will ne the process for return of money           05:07 PM, 12th Jun                     nosheen khan                    And why does it got canceled while it's still in stock           05:07 PM, 12th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:08 PM, 12th Jun                     nosheen khan                    Yes sure please           05:09 PM, 12th Jun                   mayar                   The 162078355 - - Textured T-shirt with Polo Neck and Short Sleeves  in your order ID 9669323138 went out of stock, so we've partially shipped your order and the amount of AED7.20 will be refunded back to your debit or Credit Card in 7-14 working days.           05:12 PM, 12th Jun                   mayar                   Is there anything else i can help you with?            05:12 PM, 12th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:16 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704598