Subject: Ticket Assigned - Conversation with tasneem
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 12:46:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tasneem tasneem                    Bot:  Hi again! Bot:  Please enter your name Customer:  tasneem Bot:  Hi Tasneem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9669056769 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:42 PM, 12th Jun                   mayar                   Hi Tasneem ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:42 PM, 12th Jun                     tasneem                    Hi           04:42 PM, 12th Jun                     tasneem                    I wanted to know a shirt was cancelled from my order no 9669056769           04:42 PM, 12th Jun                     tasneem                    Can u please tell if u can find that in any outlet in sharjah           04:43 PM, 12th Jun                   mayar                   The 163104531 - - Embroidered Mandarin Collar Shirt with Short Sleeves  in your order ID 9669056769 went out of stock, so we've partially shipped your order and the amount of AED28.00  will be refunded back to your debit or Credit Card in 7-14 working days.           04:44 PM, 12th Jun                   mayar                   Is there anything else i can help you with?            04:44 PM, 12th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:45 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704452