Subject: Ticket Assigned - Conversation with sreepriya
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 11:10:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sreepriya sreepriya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sreepriya Bot:  Hi Sreepriya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9669277968 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552002385            02:59 PM, 12th Jun                   mayar                   Hi Sreepriya  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:00 PM, 12th Jun                     sreepriya                    I want to change the delivery address of my last order..           03:00 PM, 12th Jun                     sreepriya                    I want to change the delivery address of my last order..           03:01 PM, 12th Jun                     sreepriya                    I added my old address by mistake..           03:01 PM, 12th Jun                     sreepriya                    Delivery required in Dubai..how do i update ?           03:01 PM, 12th Jun                     sreepriya                    9669277968           03:02 PM, 12th Jun                     sreepriya                    Hello Mayar are u there ???           03:03 PM, 12th Jun                   mayar                   For sorry the address can not be changed if it in a different city           03:03 PM, 12th Jun                   mayar                   Kindly cancel this order and create a new  one           03:03 PM, 12th Jun                   mayar                   Is there anything else i can help you with?            03:07 PM, 12th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:09 PM, 12th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2703953