Subject: Ticket Assigned - Conversation with wfa
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 11:13:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wfa wfa                    Bot:  Hi again! Bot:  Please enter your name Customer:  wfa Bot:  Hi Wfa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9668198340 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:05 PM, 11th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:05 PM, 11th Jun                     wfa                    Hi , i had placed my order  on 8/6           03:05 PM, 11th Jun                     wfa                    Still for now i didn't recieve any msg for pick it           03:05 PM, 11th Jun                     wfa                    Can u check my order status until now ,pls?           03:06 PM, 11th Jun                     wfa                    When can i recieve it !!           03:06 PM, 11th Jun                   mayar                   It takes 2-3 working days to be delivered           03:06 PM, 11th Jun                   mayar                   Our team will contact you once it is ready           03:07 PM, 11th Jun                   mayar                   Is there anything else i can help you with?            03:07 PM, 11th Jun                     wfa                    No it take more than 3 days           03:07 PM, 11th Jun                     wfa                    From 8/6           03:08 PM, 11th Jun                     wfa                    It's not even processing!!           03:08 PM, 11th Jun                   mayar                   It takes time to be shipped .Our team will contact you once it is ready           03:09 PM, 11th Jun                     wfa                    Ok           03:10 PM, 11th Jun                   mayar                   Is there anything else i can help you with?            03:10 PM, 11th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:13 PM, 11th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2700458