Subject: Ticket Assigned - Conversation with sharshad
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 13:47:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharshad sharshad                    Customer:  helloo Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Sharshad ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:38 PM, 10th Jun                     sharshad                    helloooo           05:39 PM, 10th Jun                     sharshad                    order id :  9665180149           05:39 PM, 10th Jun                     sharshad                    [email-masked]           05:39 PM, 10th Jun                   mayar                   Hi Sharshad ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:39 PM, 10th Jun                     sharshad                    0509179684           05:39 PM, 10th Jun                     sharshad                    order id : 9665180149           05:39 PM, 10th Jun                     sharshad                    already inform to return my product           05:40 PM, 10th Jun                     sharshad                    helloo           05:43 PM, 10th Jun                     sharshad                    u der           05:43 PM, 10th Jun                     sharshad                    gone           05:43 PM, 10th Jun                   mayar                   A return request has benn created our team will contact you in 3-5 days  to collect the items           05:44 PM, 10th Jun                   mayar                   Is there anything else i can help you with?            05:44 PM, 10th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:47 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2697557