Subject: Ticket Assigned - Conversation with nimish mohanan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 13:34:58 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nimish mohanan nimish mohanan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nimish mohanan Bot:  Hi Nimish Mohanan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9668632973 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0563297118            05:16 PM, 10th Jun                   mayar                   Hi Nimish ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:17 PM, 10th Jun                   mayar                   It will take 2-3 days to be delivered           05:19 PM, 10th Jun                   mayar                   Is there anything else i can help you with?            05:19 PM, 10th Jun                     nimish mohanan                    One of the it           05:20 PM, 10th Jun                     nimish mohanan                    Item is cancelled           05:20 PM, 10th Jun                     nimish mohanan                    May i know why?           05:20 PM, 10th Jun                   mayar                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out. ​ Please accept our apology as ​you were not able to purchase this item ​even when you received a notification that this item is in stock. ​ We have forwarded this issue to our team and we will resolve this issue. ​           05:23 PM, 10th Jun                   mayar                   Is there anything else i can help you with?            05:23 PM, 10th Jun                     nimish mohanan                    It doesnt show out of stock           05:23 PM, 10th Jun                     nimish mohanan                    Is this available in any showroom           05:24 PM, 10th Jun                     nimish mohanan                    ??           05:26 PM, 10th Jun                   mayar                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out.           05:31 PM, 10th Jun                   mayar                   Is there anything else i can help you with?           05:31 PM, 10th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:34 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2697499