Subject: Ticket Assigned - Conversation with hello
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 13:09:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:57 PM, 10th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:57 PM, 10th Jun                     hello                    Hi Good afternoon           04:57 PM, 10th Jun                     hello                    Iam ram           04:57 PM, 10th Jun                     hello                    Recently I have requested for return of items  10 days now           04:58 PM, 10th Jun                     hello                    But so far the items have not been picked up           04:58 PM, 10th Jun                     hello                    Order no. 9665240107           04:58 PM, 10th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:00 PM, 10th Jun                     hello                    Sure           05:00 PM, 10th Jun                   mayar                   Kindly send your address and contact number to confirm it with the shipping company           05:03 PM, 10th Jun                     hello                    1501, hanging garden tower, hamdan street, Abu dhabi           05:04 PM, 10th Jun                     hello                    0507536012           05:04 PM, 10th Jun                   mayar                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           05:06 PM, 10th Jun                   mayar                   Is there anything else i can help you with?            05:07 PM, 10th Jun                     hello                    Nothing else. Thank you for your support.           05:07 PM, 10th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:08 PM, 10th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2697361