Subject: Ticket Assigned - Conversation with ashna babu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 13:46:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ashna babu ashna babu                    Bot:  Hi again! Bot:  Please enter your name Customer:  ashna babu Bot:  Hi Ashna Babu ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097335137419            05:37 PM, 09th Jun                   mayar                   Hi Ashna  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:37 PM, 09th Jun                     ashna babu                    Haiii           05:38 PM, 09th Jun                     ashna babu                    I returned my product but havnt received refund yet           05:38 PM, 09th Jun                   mayar                   Kindly send your order number           05:39 PM, 09th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 09th Jun                   mayar                   Hi Ashna, I have not received a response from you still, please confirm if we are still connected?           05:42 PM, 09th Jun                     ashna babu                    7466395457           05:43 PM, 09th Jun                   mayar                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to you           05:45 PM, 09th Jun                   mayar                   Is there anything else i can help you with?            05:45 PM, 09th Jun                     ashna babu                    Thank you           05:45 PM, 09th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:46 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2693050