Subject: Ticket Assigned - Conversation with hello
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 12:54:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:41 PM, 09th Jun                     hello                             04:41 PM, 09th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:41 PM, 09th Jun                     hello                    This is my order no. In pic           04:42 PM, 09th Jun                     hello                             04:42 PM, 09th Jun                     hello                    I requested to return still nobody came to collect           04:43 PM, 09th Jun                     hello                    They came one time without informing to me i was nt at home afyetwards i requested pls send someone to collect but still nobody came           04:43 PM, 09th Jun                     hello                    Is there anybody to give reply           04:45 PM, 09th Jun                   mayar                   It takes us 3-5 days to collect the item           04:49 PM, 09th Jun                   mayar                   Our team will contact you again to collect it           04:49 PM, 09th Jun                   mayar                   Is there anything else i can help you with?            04:49 PM, 09th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:54 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2692712