Subject: Ticket Assigned - Conversation with rashid
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 12:03:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashid rashid                    Bot:  Hi again! Bot:  Please enter your name Customer:  rashid Bot:  Hi Rashid ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9668028549 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504983544            04:00 PM, 09th Jun                   mayar                   Hi Rashid ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:00 PM, 09th Jun                     rashid                    Yes, mayar ,           04:00 PM, 09th Jun                     rashid                    I have placed an order on 08- june           04:01 PM, 09th Jun                     rashid                    Order numb : 9668028549           04:01 PM, 09th Jun                     rashid                    Click n collect , option  i would like to know when will I receive it           04:01 PM, 09th Jun                   mayar                   It takes 2-3 days to be ready at the store           04:02 PM, 09th Jun                     rashid                    As the order history still shows Processing           04:02 PM, 09th Jun                   mayar                   Our team will contact you once it is ready           04:02 PM, 09th Jun                   mayar                   Is there anything else i can help you with?            04:02 PM, 09th Jun                     rashid                    Oohky           04:02 PM, 09th Jun                     rashid                    No           04:02 PM, 09th Jun                     rashid                    Thank you           04:02 PM, 09th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 09th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2692408