Subject: Ticket Assigned - Conversation with rizwan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 07 Jun 2021 10:16:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rizwan rizwan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rizwan Bot:  Hi Rizwan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6316318175 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0537079776            02:11 PM, 07th Jun                     rizwan                    Please cancel the order           02:12 PM, 07th Jun                   mayar                   Hi Rizwan ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:12 PM, 07th Jun                     rizwan                    6316318175           02:12 PM, 07th Jun                   mayar                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:14 PM, 07th Jun                   mayar                   Is there anything else i can help you with?            02:14 PM, 07th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:16 PM, 07th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2682512