Subject: Ticket Assigned - Conversation with sami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 14:05:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sami sami                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sami Bot:  Hi Sami ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97366655664            05:51 PM, 06th Jun                     sami                    Hi?           05:52 PM, 06th Jun                   mayar                   Hi Sami ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:52 PM, 06th Jun                     sami                    Good afternoon           05:52 PM, 06th Jun                     sami                    I have placed an order on two black formal pants a few days ago           05:53 PM, 06th Jun                     sami                    I have not received the order yet and would like to change the size           05:53 PM, 06th Jun                     sami                    I selected 42 but I'd like it changed to 40           05:53 PM, 06th Jun                     sami                    The order is on the same account           05:54 PM, 06th Jun                     sami                    [email-masked]           05:54 PM, 06th Jun                     sami                    Hello?           05:55 PM, 06th Jun                     sami                    Maybe?           05:56 PM, 06th Jun                   mayar                   For sorry it can not be changed You can return it after receiving your order or you can cancel the order and place a new one           05:57 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            06:01 PM, 06th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:05 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2678778