Subject: Ticket Assigned - Conversation with abdullah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 13:32:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah abdullah                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  abdullah Bot:  Hi Abdullah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:28 PM, 06th Jun                   mayar                   Hi Abdullah ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:28 PM, 06th Jun                     abdullah                    I made a return when ill get the money refund           05:29 PM, 06th Jun                   mayar                   Kindly send your order number           05:29 PM, 06th Jun                     abdullah                    8266785280           05:30 PM, 06th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:30 PM, 06th Jun                     abdullah                    Ok           05:30 PM, 06th Jun                   mayar                   We would like to inform you that your product reached our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.  Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           05:31 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            05:31 PM, 06th Jun                     abdullah                    Thank you           05:31 PM, 06th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:31 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2678594