Subject: Ticket Assigned - Conversation with yazan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 13:03:34 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yazan yazan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yazan Bot:  Hi Yazan ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0539292912            04:54 PM, 06th Jun                   mayar                   Hi Yazan,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:54 PM, 06th Jun                     yazan                    Cancel order           04:54 PM, 06th Jun                     yazan                    https://www.splashfashions.com/sa/en/my-account/order/6315955328           04:54 PM, 06th Jun                     yazan                    ??           04:55 PM, 06th Jun                   mayar                   The order has been canceled           04:59 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            04:59 PM, 06th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:03 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2678398