Subject: Ticket Assigned - Conversation with jennifer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 12:39:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jennifer jennifer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jennifer Bot:  Hi Jennifer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8264990935 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96597924102            04:35 PM, 06th Jun                   mayar                   Hi Jennifer ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:36 PM, 06th Jun                     jennifer                    Hi Mayar           04:36 PM, 06th Jun                     jennifer                    I made a follow up on my order by raising a ticket           04:36 PM, 06th Jun                   mayar                   Your order 8264990935 is ready for pick up           04:36 PM, 06th Jun                   mayar                   You can collect it now           04:37 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            04:37 PM, 06th Jun                     jennifer                    The status still shows processing           04:37 PM, 06th Jun                     jennifer                    And I have not received the barcode or sms           04:37 PM, 06th Jun                   mayar                   There is no issue you can collect it with out sms           04:38 PM, 06th Jun                     jennifer                    Okay thanks...           04:38 PM, 06th Jun                   mayar                   Our team have sent you an email           04:38 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            04:38 PM, 06th Jun                     jennifer                    No thank you           04:38 PM, 06th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:38 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2678270