Subject: Ticket Assigned - Conversation with mrs farooq
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Jun 2021 12:03:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mrs farooq mrs farooq                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mrs farooq Bot:  Hi Mrs Farooq ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971524456            03:53 PM, 06th Jun                     mrs farooq                    Thank you for your order. Order 9667487670 for Typographic Foil Print Round N... +15more item(s) for AED  284.0 is confirmed. Expect delivery by 08-06-2021.           03:53 PM, 06th Jun                   mayar                   Hi Mrs Farooq  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:53 PM, 06th Jun                     mrs farooq                    Hello           03:53 PM, 06th Jun                     mrs farooq                    I just received my online order           03:54 PM, 06th Jun                     mrs farooq                    I just want to change the sizr           03:54 PM, 06th Jun                     mrs farooq                    I don't want to return anything           03:54 PM, 06th Jun                     mrs farooq                    How can I change the size of my order that i received now           03:55 PM, 06th Jun                     mrs farooq                    And one more order i placed today.... I too want to change the size           03:56 PM, 06th Jun                   mayar                   For sorry we do not have exchange policy           03:58 PM, 06th Jun                     mrs farooq                    From ur shop????           03:59 PM, 06th Jun                   mayar                   It can only be returned           03:59 PM, 06th Jun                   mayar                   It can only be returned at the store           03:59 PM, 06th Jun                   mayar                   Is there anything else i can help you with?            03:59 PM, 06th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 06th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2678082