Subject: Ticket Assigned - Conversation with michael lozano
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 16:31:32 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with michael lozano michael lozano                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  michael lozano Bot:  Hi Michael Lozano ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6312554828 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0590048212            08:08 P
 M, 05th Jun                   mayar                   Hi Michael Lozano  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:18 PM, 05th Jun                   mayar                   Are you contacting us regarding this order6312554828?           08:22 PM, 05th Jun                   mayar                   Hi Michael Lozano, I have not received a response from you still, please confirm if we are still connected?           08:27 PM, 05th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:31 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2674790