Subject: Ticket Assigned - Conversation with hii
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 14:31:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hii hii                    Customer:  Can i please know by when it will be delivered Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hii ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9666494765 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:21 PM, 05th Jun                   mayar                   Hi
  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:21 PM, 05th Jun                   mayar                   Are you contacting us regarding this order number 9666494765           06:25 PM, 05th Jun                   mayar                   ?           06:25 PM, 05th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:25 PM, 05th Jun                   mayar                   Hi , I have not received a response from you still, please confirm if we are still connected?           06:28 PM, 05th Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:31 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2674212