Subject: Ticket Assigned - Conversation with i need your email
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 14:16:39 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i need your email i need your email                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i need your email Bot:  Hi I Need Your Email ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Bahrain Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +973-39219645            05:35 PM, 05th Jun                     i need your email                    Okay           05:35 PM, 05th Jun                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:36 PM, 05th Jun                     i need your email                    Dear i ordered black shirt and i got my delivery today and the shirt was white its very disappointing           05:38 PM, 05th Jun                     i need your email                             05:40 PM, 05th Jun                     i need your email                             05:40 PM, 05th Jun                     i need your email                    Now i want in black how is that possible           05:40 PM, 05th Jun                     i need your email                    Its not my mistake  I ordered in black           05:41 PM, 05th Jun                     i need your email                    Helloo?????           05:42 PM, 05th Jun                   mayar                   We sincerely apologize for any inconvenience caused,           05:44 PM, 05th Jun                   mayar                   Kindly return the item           05:45 PM, 05th Jun                     i need your email                    Where           05:45 PM, 05th Jun                     i need your email                    The stores are closed in bahrain i guess           05:45 PM, 05th Jun                     i need your email                    ?????           05:46 PM, 05th Jun                     i need your email                    ?????           05:49 PM, 05th Jun                   mayar                   Do you want me to create a return request for you?           05:50 PM, 05th Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:54 PM, 05th Jun                     i need your email                    Yes please           05:56 PM, 05th Jun                   mayar                   kindly send your order number           05:58 PM, 05th Jun                     i need your email                    LM7466687527           06:01 PM, 05th Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           06:03 PM, 05th Jun                     i need your email                    Sure           06:04 PM, 05th Jun                     i need your email                    Dear they will send the right shirt?           06:06 PM, 05th Jun                   mayar                   A return request has been created our team will contact you in 3-5 days to collect the item after  that you can order the  right item again           06:07 PM, 05th Jun                   mayar                   Is there anything else i can help you with?            06:07 PM, 05th Jun                     i need your email                    What about the money           06:09 PM, 05th Jun                     i need your email                    They will return           06:10 PM, 05th Jun                     i need your email                    ?           06:10 PM, 05th Jun                   mayar                   It will be returned  as a cridet in  your account you can use it in the next order           06:14 PM, 05th Jun                   mayar                   Is there anything else i can help you with?            06:14 PM, 05th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:16 PM, 05th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2674134