Subject: Ticket Assigned - Conversation with anuprita
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Jun 2021 16:16:11 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anuprita anuprita                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  i have requested for return,just want to know i have made cash payment Bot:  Please enter your name Customer:  anuprita Bot:  Hi Anuprita ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569605910            08:09 PM, 04th Jun                   mayar                   Hi v,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:10 PM, 04th Jun                     anuprita                    I just want to know in return case ,how  I will receive refund if payment sone in Cash           08:10 PM, 04th Jun                     anuprita                    Done*           08:11 PM, 04th Jun                     anuprita                    Mayar are you there           08:11 PM, 04th Jun                   mayar                   The refund will be transferred as a credit in your account           08:12 PM, 04th Jun                     anuprita                    Ok           08:13 PM, 04th Jun                   mayar                   Is there anything else i can help you with?            08:13 PM, 04th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:15 PM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2670372