Subject: Ticket Assigned - Conversation with aakash
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 04 Jun 2021 12:46:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aakash aakash                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aakash Bot:  Hi Aakash ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8266988726 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96560065380            04:24 PM, 04th Jun                   mayar                   Hi Aakash,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:24 PM, 04th Jun                     aakash                    Hey           04:25 PM, 04th Jun                     aakash                    I had just placed an order for home delivery. I wanted the delivery to be done by Sunday but it shows it will be delivered on 15/6/21           04:26 PM, 04th Jun                     aakash                    Is there any option to deliver faster or change from home delivery to pick up from a local centerpoint store in Salmiya?           04:27 PM, 04th Jun                   mayar                   For sorry because of the current condition the order will take around 9 days           04:30 PM, 04th Jun                   mayar                   Is there anything else i can help you with?            04:30 PM, 04th Jun                     aakash                    Can I come to a shop and collect instead of the delivery option?           04:32 PM, 04th Jun                   mayar                   It takes the same period also to be available at the store           04:35 PM, 04th Jun                     aakash                    Oh I see           04:41 PM, 04th Jun                   mayar                   Is there anything else i can help you with?            04:41 PM, 04th Jun                     aakash                    No thats it           04:41 PM, 04th Jun                     aakash                    Thank you           04:41 PM, 04th Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:46 PM, 04th Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2669540