Subject: Ticket Assigned - Conversation with alaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 13:37:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alaa alaa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alaa Bot:  Hi Alaa ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8265995679 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96590066015            05:24 PM, 03rd Jun                     alaa                    Okay           05:25 PM, 03rd Jun                     alaa                    Hello Sir, will I get my order today? Or do you deliver on Friday?           05:26 PM, 03rd Jun                     alaa                    Why it is taking so long than older orders?           05:27 PM, 03rd Jun                     alaa                    Can you check it for me please?           05:27 PM, 03rd Jun                   mayar                   Hi  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:29 PM, 03rd Jun                   mayar                   Regarding the current condition may be it will take around 9 days to be delivered           05:30 PM, 03rd Jun                   mayar                   We wilol try our best to deliver it asap           05:32 PM, 03rd Jun                   mayar                   Is there anything else i can help you with?            05:34 PM, 03rd Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:36 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665844