Subject: Ticket Assigned - Conversation with nikila
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 12:43:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nikila nikila                    Customer:  one more thinng Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nikila ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:25 PM, 03rd Jun                   mayar                   Hi Nikila ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:25 PM, 03rd Jun                     nikila                    hi           04:26 PM, 03rd Jun                     nikila                    can u deliver the item on a date i needed           04:27 PM, 03rd Jun                     nikila                    is it possible           04:27 PM, 03rd Jun                     nikila                    if i purchase today is it possible to deliver on 15 of june           04:27 PM, 03rd Jun                     nikila                    do i have any such options           04:28 PM, 03rd Jun                     nikila                    hi           04:31 PM, 03rd Jun                   mayar                   For sorry there is no option to select the date           04:34 PM, 03rd Jun                   mayar                   Your order will be delivered after 2-3 days           04:34 PM, 03rd Jun                     nikila                    any special note i can add           04:34 PM, 03rd Jun                   mayar                   Is there anything else i can help you with?            04:34 PM, 03rd Jun                     nikila                    so when is ur last day of sale           04:34 PM, 03rd Jun                     nikila                    can u just tell me           04:39 PM, 03rd Jun                   mayar                   on 4 july           04:39 PM, 03rd Jun                   mayar                   Is there anything else i can help you with?            04:39 PM, 03rd Jun                     nikila                    ok           04:39 PM, 03rd Jun                     nikila                    nothing           04:39 PM, 03rd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:42 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665482