Subject: Ticket Assigned - Conversation with hello i am tasneem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 12:30:50 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello i am tasneem hello i am tasneem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello i am tasneem Bot:  Hi Hello I Am Tasneem ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   P
 aid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569953566            04:25 PM, 03rd Jun                     hello i am tasneem                    Ok           04:25 PM, 03rd Jun                   mayar                   Hi Tasneem ,Good afternoon T
 hank you for contacting us. My name is Mayar ,i will be happy to help you.           04:26 PM, 03rd Jun                     hello i am tasneem                    Hello           04:26 PM, 03rd Jun                     hello i am tasneem                    I wanted to ask that if i order from click and collect, then can i collect at the same time           04:26 PM, 03rd Jun                     hello i am tasneem                    Hlafter how many days can i collect it?           04:27 PM, 03rd Jun                     hello i am tasneem                    After*           04:27 PM, 03rd Jun                   mayar                   Because of current conditions the order will take around 9 days to be ready at the store           04:27 PM, 03rd Jun                     hello i am tasneem                    Ohh ok           04:28 PM, 03rd Jun                     hello i am tasneem                    Thankyou           04:28 PM, 03rd Jun                   mayar                   It was a
  pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:30 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665409