Subject: Ticket Assigned - Conversation with ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 12:15:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502145341            04:03 PM, 03rd Jun                     ahmed                    Call me urgent please           04:03 PM, 03rd Jun          
          mayar                   Hi Ahmed ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:10 PM, 03rd Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:12 PM, 03rd Jun                   mayar                   Hi Ahmed, I have not received a response from you still, please confirm if we are still connected?           04:14 PM, 03rd Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:15 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665319