Subject: Ticket Assigned - Conversation with shami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 12:07:25 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shami shami                    Bot:  Hi again! Bot:  Please enter your name Customer:  shami Bot:  Hi Shami ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9666705635 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:58 PM, 03rd Jun                   mayar                   Hi Shami,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:58 PM, 03rd Jun                     shami                    Hi Mayar           03:58 PM, 03rd Jun                     shami                    I spoke to an agent earlier coz I didn't get a respons from the chat page           03:59 PM, 03rd Jun                     shami                             03:59 PM, 03rd Jun                     shami                    I need to clarify the above           04:00 PM, 03rd Jun                     shami                    Please ignore the above as it seems to be cancelled in the system.. there is something wrong with the website today I guess ☺️           04:02 PM, 03rd Jun                     shami                    Thank you           04:02 PM, 03rd Jun                   mayar                   Is there anything else i can help you with?            04:04 PM, 03rd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:07 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665257