Subject: Ticket Assigned - Conversation with shami
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 11:42:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shami shami                    Bot:  Hi again! Bot:  Please enter your name Customer:  shami Bot:  Hi Shami ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9666705635 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:28 PM, 03rd Jun                     shami                    Ok           03:28 PM, 03rd Jun                     shami                    /startOver           03:31 PM, 03rd J
 un                     shami                    Hi           03:31 PM, 03rd Jun                   mayar                   Hi Shami,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:34 PM, 03rd Jun                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:37 PM, 03rd Jun                   mayar                   Hi Shami, I have not received a response from you still, please confirm if we are still connected?           03:39 PM, 03rd Jun                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:42 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665111