Subject: Ticket Assigned - Conversation with rana zohair
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 11:33:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rana zohair rana zohair                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rana zohair Bot:  Hi Rana Zohair ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6314629038 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565672696            03:18 PM, 03rd Jun                     rana zohair                    I would like to change the email on this account please           03:20 PM, 03rd Jun                     rana zohair                    to [email-masked]           03:21 PM, 03rd Jun                     rana zohair                    if it’s possible please           03:22 PM, 03rd Jun                     rana zohair                    or to [email-masked]           03:24 PM, 03rd Jun                     rana zohair                    which ever is possible please           03:24 PM, 03rd Jun                   mayar                   Hi Rana Zohair  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:27 PM, 03rd Jun                     rana zohair                    why are you taking so long please           03:27 PM, 03rd Jun                   mayar                   For sorry it can not be changed you can create a new account with this new email           03:30 PM, 03rd Jun                   mayar                   sorry for the late replay           03:30 PM, 03rd Jun                   mayar                   Is there anything else i can help you with?            03:31 PM, 03rd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:33 PM, 03rd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2665038