Subject: Ticket Assigned - Conversation with sarita gajera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 13:08:32 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sarita gajera sarita gajera                    Bot:  Hi again! Bot:  Please enter your name Customer:  sarita gajera Bot:  Hi Sarita Gajera ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:02 PM, 02nd Jun                   mayar                   Hi Sarita Gajera  ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:02 PM, 02nd Jun                     sarita gajera                    My return order money still not cradit           05:03 PM, 02nd Jun                   mayar                   Kindly send your order number           05:05 PM, 02nd Jun                     sarita gajera                    8260362930           05:05 PM, 02nd Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           05:06 PM, 02nd Jun                   mayar                   We would like to inform you that we have processed the refund of amount 2.75) on (5/20/21 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           05:06 PM, 02nd Jun                   mayar                   Is there anything else i can help you with?            05:06 PM, 02nd Jun                     sarita gajera                    No           05:07 PM, 02nd Jun                     sarita gajera                    Thank you           05:07 PM, 02nd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:08 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2660322