Subject: Ticket Assigned - Conversation with nafi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 11:26:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nafi nafi                    Bot:  Hi again! Bot:  Please enter your name Customer:  nafi Bot:  Hi Nafi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9665883503 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:07 PM, 02nd Jun                   mayar                   Hi Nafi,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:08 PM, 02nd Jun                     nafi                    Hello           03:08 PM, 02nd Jun                     nafi                    I am           03:08 PM, 02nd Jun                     nafi                    Supposed to receive my order yesterday           03:08 PM, 02nd Jun                     nafi                    It’s mentioned, no customer response           03:08 PM, 02nd Jun                     nafi                    No one called me           03:09 PM, 02nd Jun                     nafi                    I need this today           03:09 PM, 02nd Jun                     nafi                    It’s a birthday gift           03:09 PM, 02nd Jun                     nafi                    So           03:09 PM, 02nd Jun                     nafi                    Where is my order ?!           03:09 PM, 02nd Jun                     nafi                    ????           03:11 PM, 02nd Jun                   mayar                   Your order is out for delivery           03:13 PM, 02nd Jun                   mayar                   our team will contact you on +971527452892           03:13 PM, 02nd Jun                     nafi                    Like yesterday           03:13 PM, 02nd Jun                   mayar                   Is there anything else i can help you with?            03:13 PM, 02nd Jun                     nafi                    Yes please ask them to contact me           03:14 PM, 02nd Jun                     nafi                    Yesterday also it’s was out for delivery           03:14 PM, 02nd Jun                     nafi                    No one called           03:14 PM, 02nd Jun                     nafi                    No one came           03:14 PM, 02nd Jun                     nafi                    Is there a number that I can join the support team ?           03:15 PM, 02nd Jun                     nafi                    ???           03:16 PM, 02nd Jun                   mayar                   You can contact us on this number 800-22297467           03:19 PM, 02nd Jun                   mayar                   Is there anything else i can help you with?            03:19 PM, 02nd Jun                     nafi                    Helloooooooo           03:21 PM, 02nd Jun                     nafi                    ?!!!           03:21 PM, 02nd Jun                   mayar                   Is there anything else i can help you with?           03:23 PM, 02nd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:26 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2659624