Subject: Ticket Assigned - Conversation with thangaduraikandasamy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 11:19:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thangaduraikandasamy thangaduraikandasamy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  thangaduraikandasamy Bot:  Hi Thangaduraikandasamy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9662667401 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0569711930            03:01 PM, 02nd Jun                     thangaduraikandasamy                    okay           03:02 PM, 02nd Jun                   mayar                   Hi Thangaduraikandasamy ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:05 PM, 02nd Jun                     thangaduraikandasamy                    hello i am not cancel my or return my order and then how to mail receive your order return its impossible .           03:06 PM, 02nd Jun                     thangaduraikandasamy                    THIS IS MY FIRST ORDER CENTREPOINT . IAM VERY DISPOINTED           03:07 PM, 02nd Jun                     thangaduraikandasamy                    9662667401           03:08 PM, 02nd Jun                     thangaduraikandasamy                    THIS IS MY ORDER NUMBER           03:08 PM, 02nd Jun                     thangaduraikandasamy                    ARE YO HERE MAYER           03:09 PM, 02nd Jun                     thangaduraikandasamy                    HELLO           03:09 PM, 02nd Jun                   mayar                   Could you please allow me 2 minutes to check your order details?           03:11 PM, 02nd Jun                     thangaduraikandasamy                    OKAY           03:12 PM, 02nd Jun                   mayar                   We would like to inform you that we have processed the refund of amount (AED221.80) on (6/2/21 ) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:16 PM, 02nd Jun                   mayar                   Is there anything else i can help you with?            03:16 PM, 02nd Jun                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:19 PM, 02nd Jun                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2659580